Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
See also:
STARTING PROCEDURES
Before starting your vehicle, adjust your seat, adjust the
inside and outside mirrors, fasten your seat belt, and if
present, instruct all other occupants to buckle their seat
belts.
WARNING:
Nev ...
Standard procedure
BRAKE ROTOR MACHINING
NOTE: Refacing the rotor is not required each time the brake pads are
replaced, only
when the need is foreseen.
Any servicing of the rotor requires extreme care to ma ...
WINDSHIELD WIPERS AND WASHERS
The windshield wiper/washer control lever is located on
the right side of the steering column. The front wipers are
operated by rotating a switch, located at the end of the
lever. For information o ...
