Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
See also:
VOICE COMMAND — IF EQUIPPED
Voice Command can be initiated by pressing the VR
button located on the radio or
steering wheel
controls (if equipped).
Refer to “Voice Command” in the Uconnect™ Phone
User Manual located ...
ADDING FUEL
Fuel Filler Cap (Gas Cap)
The gas cap is located behind the fuel filler door on the
left side of the vehicle. If the gas cap is lost or damaged,
be sure the replacement cap has been designed for us ...
MAINTENANCE SCHEDULE
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
On Electronic Vehicle Information Center (EVIC)
equipped vehicles “Oil Change Re ...
