Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

Prepare For The Appointment

If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.

Prepare A List

Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.

Be Reasonable With Requests

If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.

At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.

    IF YOU NEED ASSISTANCE
    The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized deale ...

    See also:

    Standard Procedure
    MASTER CYLINDER BLEEDING 1. Clamp the master cylinder in a vise with soft-jaw caps. Fig. 88: BLEEDING MASTER CYLINDER WITH ABS 2. Thread a Bleeder Tube (2), Special Tool 8358-1, into the primary ...

    JACKING AND TIRE CHANGING
    WARNING: • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing t ...

    WARNINGS AND CAUTIONS
    This Owners Manual contains WARNINGS against operating procedures that could result in an accident or bodily injury. It also contains CAUTIONS against procedures that could result in damage to your ...

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