Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

Prepare For The Appointment

If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.

Prepare A List

Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.

Be Reasonable With Requests

If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.

At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.

    IF YOU NEED ASSISTANCE
    The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized deale ...

    See also:

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    REMOVAL 1. Raise and support the vehicle. 2. If equipped, remove the engine belly pan. Fig. 29: Removing/Installing Fore/Aft Crossmember 3. Remove the front engine mount thru-bolt (2). Fig ...

    Communication
    DESCRIPTION The primary on-board communication network between microprocessor-based electronic control modules in this vehicle is the Controller Area Network (CAN) data bus system. A data bus ne ...

    Chain and sprockets, timing
    Removal TIMING CHAIN AND CAM SPROCKETS Fig. 334: TIMING MARK ALIGNMENT - CAMSHAFT TIMING MARKS - CRANKSHAFT TIMING MARKS 1. Disconnect negative battery cable. 2. Drain cooling system. ...

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