Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
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Removal, Installation
REMOVAL
Fig. 6: Backup Camera & Liftgate & Lights
1. Disconnect the negative battery cable.
2. Remove the four retainers (1) holding the lightbar (5) to the liftgate (6).
3. Using a ...
Removal
1. Remove the engine appearance cover.
Fig. 82: Cowl Top Screen
2. Remove the two push-pins (1) securing the cowl top screen at the ends.
Remove the remaining push-pins
(2). Remove the cowl top ...
Insulator, engine mount, left
Removal
Fig. 228: Belly Pan
1. Disconnect and isolate the negative battery cable.
2. Remove throttle body air inlet hose and air cleaner housing assembly.
3. Remove the belly pan (2).
...
